Privacy Policy

At FikaFrame, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect data when you interact with our website, which specializes in selling high-quality furniture including sectional sofas, modular sofas, cloud sofas, Chesterfield sofas, recliners, and sofa beds. Our practices comply with international regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information We Collect

We may collect the following types of information:

• Personal Information: When you make a purchase or contact us, we collect details such as your name, email address, shipping address, and payment information (processed securely by third-party payment providers).
• Technical Data: We automatically gather non-personal information, including your IP address, browser type, device information, and cookies to improve website functionality and analytics.
• Communication Data: If you reach out to us via email or contact forms, we retain records of those interactions.

How We Use Your Information

Your data is used solely for legitimate business purposes, including:

• Processing and fulfilling orders for our products (e.g., sofas, recliners).
• Providing customer support and responding to inquiries.
• Sending transactional communications (e.g., order confirmations or shipping updates).
• Improving our website experience through analytics and cookies.
• Complying with legal obligations, such as tax or fraud prevention requirements.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Storage and Security

We implement industry-standard measures to safeguard your data:

• All personal information is stored on secure servers with limited access.
• Encryption technologies (e.g., SSL) protect data during transmission.
• We retain data only as long as necessary for the purposes outlined or as required by law.

Your Rights Under GDPR and CCPA

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request erasure of your data, subject to legal exceptions.
• Opt-Out: Object to certain data processing, such as analytics cookies.
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings. For details, refer to our separate Cookie Policy.

Third-Party Sharing

We may share data with trusted partners only for essential services, such as payment processing, shipping, or legal compliance. These parties are contractually obligated to protect your data and comply with privacy laws.

International Data Transfers

As an online store serving international customers, data may be transferred outside your home country. We ensure such transfers adhere to adequate protection standards under GDPR or similar frameworks.

Changes to This Policy

We may update this policy periodically to reflect legal or operational changes. The latest version will always be posted on our website.

Contact Us

For questions about this Privacy Policy or your data, email us at [email protected].